Personal information we may collect from you when you use our services includes contact information, such as your name, address and phone number. It may also include demographic information, such as the age and gender of your children, or billing information, such as your credit card number and billing address.
We may also ask you to provide the contact information of another individual, such as when another person will be accepting, returning or otherwise responsible for equipment you have rented. When you provide us with an individual’s contact information in this context, we will only use this information for the specific reason for which it was provided. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be deleted, please contact us at [email protected].
As with most websites, we gather certain information automatically. This information may include Internet protocol (IP) address, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will use your personal information solely for the objective of fulfilling those purposes specified by us, and for other compatible purposes, unless we obtain your consent or as required by law. We may use your personal information for the purposes of fulfilling your order, sending you an order confirmation, processing your payment, or as otherwise necessary in order to process your order or communicate with you about your order.
We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us. These services may include payment processing and sending marketing communications.
In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We may also disclose your personal information to any other third party with your prior consent.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. If you have any questions about the security of your personal information, you can contact us at [email protected].
We will only retain your personal information for as long as your account is active or as necessary to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
If you want to know whether we hold any of your personal information or would like to access, correct, or request deletion of your personal information, you may emailing us at [email protected]. We will respond to your request within a reasonable timeframe.
You may sign-up to receive our email newsletter. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you, or by contacting us at [email protected]
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.