Refund & Cancellation Policy
All the refunds of any transaction’s amount against any purchase through the BabyJimbo website would be refunded to the original mode of payment.
If you wish to cancel or amend your hire agreement, you are entitled to do so and the following refund guidelines apply:
- Cancelation more than 7 days prior to delivery: 100% refund
- Cancellation 7 – 3 days prior to delivery: 50% refund
- Cancellation 1 – 2 days prior to delivery: 25% refund
- Cancellation on the day will result in 0% refund.
Please note any early returns upon your own choice after the commencement of hire will not be entitled to any refund.
Cancellations must be submitted in writing to BabyJimbo via [email protected], which we will confirm back to you via written confirmation email.